Ritik Yadav
Strategy, Program Management and Business Operations professional in Indian real estate.
Flow Realty, Manager of Strategy (April 2026 to Present)
Owned commercial strategy, pricing and platform delivery across nine residential and plotted projects. Established and managed the contact centre, led tech and digital transformation across sales operations and CRM.
Rustomjee, Executive Trainee in Strategy (April 2025 to April 2026)
Conducted market research and prepared board level presentations. Managed programs across sales strategy, NPS scoring and CRM development. Built performance dashboards and automated channel partner operations.
Core Competencies
- Commercial strategy, portfolio management, market positioning, absorption targets
- Program management, sales operations, process design, KPI governance
- Workflow automation, AI assisted operations, system integration, business messaging
- CRM and ERP delivery, booking platforms, contact centre ops, BI dashboards
Key Achievements
- Rs 2 Cr+ monthly booking volume on a platform built from scratch
- Rs 11 L annual cost reduction by replacing five external tools with internal systems
- 95% fewer operations queries after automating channel partner support
- 70 to 150 calls per day after setting up the contact centre
- 30% to 70% WhatsApp communication delivery rate within 48 hours
Education
- Master of Business Laws, National Law School of India University (2025 to 2027)
- M.Sc. Data Science and Management, IIT Ropar and IIM Amritsar (2023 to 2025)
- B.A. Economics and Commerce, Sri Aurobindo College, University of Delhi (2020 to 2023)
Contact Ritik Yadav
Website: ritik.co.in
LinkedIn: linkedin.com/in/yadavritik
Phone: 9728 666 888
Email: [email protected]
About Ritik Yadav
Who is Ritik Yadav? Ritik Yadav is a strategy and program management professional working in the Indian real estate industry. He currently serves as Manager of Strategy at Flow Realty and previously worked at Rustomjee.
What does Ritik Yadav do? He leads commercial strategy, pricing, platform delivery, contact centre operations, and digital transformation for real estate companies. His work spans CRM development, sales automation, and business intelligence.
Where did Ritik Yadav study? He holds an M.Sc. in Data Science and Management from IIT Ropar and IIM Amritsar, a B.A. in Economics and Commerce from University of Delhi, and is currently pursuing a Master of Business Laws at the National Law School of India University.
How to contact Ritik Yadav? Visit ritik.co.in, connect on LinkedIn at linkedin.com/in/yadavritik, call 9728 666 888, or email [email protected].